Who we are? Why Layton?
At The Pet Concierge, we provide professional, in-home pet care for families across Layton, UT. Whether you have a dog that needs daily walks, a cat that prefers staying home, or smaller pets like reptiles and fish that thrive best in their own environment, we bring concierge-level care directly to your door. Backed by our trusted partnership with Idlewire Pet Care, Layton pet owners can count on reliable, transparent, and personalized service every single visit.
Who we are
A professional team of trained pet lovers, dedicated to providing personalized, in-home care to pets and families across Layton and surrounding Davis County.
What We Do
From in-home sitting and drop-in visits to dog walking, overnight stays, and specialized care for cats, reptiles, fish, and small pets, we bring trusted pet care
directly to you in Layton.
What It Means for You
Your Layton pets stay happy and comfortable at home, while you enjoy the peace of mind that comes with reliable, professional care built around your schedule.
Our Services
in Layton, UT
In-Home Pet Sitting
Drop-In Visits
Dog Walking
Dogs, Cats & Small Pet Care
Mountain Dog Adventures
A signature experience in Layton: 90-min small-pack hikes on safe, scenic trails with comfortable transport, exercise, and socialization included.
Pet Taxi Service
Proudly Serving Pet Families Across Layton, UT
Layton is a vibrant, growing community along the Wasatch Front, home to busy families, military personnel near Hill Air Force Base, and pet lovers of all kinds. At The Pet Concierge, we understand the unique needs of Layton pet owners, from the active dog owner looking for adventure on nearby canyon trails to the family with multiple pets who simply needs reliable, professional care at home while life gets busy.
From the Kays Creek area and Layton Hills to the East Bench neighborhoods, our Pet Concierges are familiar with the streets, parks, and trails that make Layton a great place to live, and an even better place to be a pet. Whether your dog loves a morning walk through Layton Commons Park or your cat simply needs a calm, caring presence at home, we are here for every pet in every Layton household.
Your Pet
in Safe Hands
Our team holds certified training in pet safety, first aid, and professional care, so you can feel confident every visit is handled by true experts.
Because every pet in Layton deserves
VIP treatment.
Dogs
Cats
Fish
Reptiles
Small Pets
Adventure Dogs
Always in the Loop. Real-Time Updates After Every Layton Visit
Whether it's a quick drop-in, a neighborhood walk, or an overnight stay, every visit from your Layton Pet Concierge includes a full update , so you always know your pet is safe, happy, and in great hands.
GPS Tracking
Photos
Short Video
home, so you can see the moment for yourself.
Voice Memo
Report Card
A full visit summary delivered through the Time to Pet app, including feeding notes, behavior, medications administered, and any observations from your Concierge.
Live Pet Call
Why choose us?
Certified, Experienced Staff
Around Your Schedule, On Your Terms
Safety & Transparency
Tailored to Your Pet’s Needs
Backed by Idlewire’s Expertise
With 50+ years of trusted care in the community, The Pet Concierge brings facility-level quality directly into your home, backed by our partnership with Idlewire Pet Care.
Happy pet, happy parent
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How it works?
Contact us
Meet & Greet
Enjoy Concierge Care
Frequently Asked Questions (FAQ)
The Pet Concierge – Where All Pets Can Be a VIP.
- Before & During Service
- Billing & Payments
- Booking & Accounts
- Policies & Cancellations
- Services & Care
- Support & Contact
Send us a request through Time to Pet or our website chat. If it’s within our scope of care, we’ll customize a solution for you.
Our only phone number is answered by an AI agent that uses the same FAQs and website information. You can also use our website chat AI or log in to Time to Pet for account support.
Service length is matched to the number of pets. Typically:
• 30 minutes = 1 pet
• 45 minutes = 1–2 pets
• 60 minutes = 2–3 pets If you have more pets, we’ll recommend the service length that ensures proper care.
We require at least 48 hours’ notice before the start of a service to avoid being charged a cancellation fee equal to that day’s service (or the first day of multi-day reservations).
We use company-provided collars, leashes, and Ruffland kennel crates in our van. Group sizes are kept small (3–4 dogs) for safety.
Yes, our Pet Concierges can administer most oral, topical, and basic medications. Please provide clear instructions during the Meet & Greet and in your pet profile.
Please ensure food, medications, leashes, litter supplies, or any special items are available and instructions are up to date in your Time to Pet profile.
Yes! Every visit includes a “report card” with GPS tracking, photos, videos, voice memos, and even the option of a live pet conference call.
Yes, we have several options:
• Overnight Pet Sitting (9pm–6am) in your home
• In Home Boarding Package (overnight + two daytime visits)
• VIP Package (24-hour one-on-one care, including walks, baths, and optional Mountain Dog Adventure)
This is a 90-minute group mountain hike for active dogs. We transport 3–4 dogs safely in our outfitted company van to local trails. After the adventure, we return your dog home or, if arranged, drop them off at Idlewire Pet Care for their All Day Play daycare program.
Depending on the time length (30, 45, or 60 minutes), your Pet Concierge can provide feeding, water refresh, medications, playtime, and a walk for dogs. We can also help with small household tasks like bringing in mail, watering plants, or adjusting blinds.
We care for dogs, cats, birds, fish, reptiles (like lizards and snakes), and other small pets.
Yes! Clients can add tips directly to their invoices through the Time to Pet Mobile App or Client Portal. For added convenience, you can also enable Automatic Tips, which lets you set a tip percentage or amount that will automatically apply to future invoices.
If you cancel a service with at least 48 hours’ notice, you will receive a full refund or credit applied to your Time to Pet account. Cancellations made with less than 48 hours’ notice are subject to a cancellation fee equal to the first day of service (or the first day of multi-day reservations). Refunds and credits are typically processed within 5–7 business days.
Yes. A complimentary 30-minute Meet & Greet is required before your first service so we can get to know you and your pets, review care instructions, and answer questions.
All payments are handled securely through Time to Pet. You can store payment methods and view invoices directly in your account.
Absolutely! Time to Pet makes it easy to add multiple pets, their care notes, and special instructions.
Payment is charged on the first day of the scheduled service(s) for the entirety of that reservation.
Currently, we do not require deposits. However, a valid credit card must be uploaded to your Time to Pet account before an approved booking can be processed. Full payment for the scheduled reservation is then charged on the first day of service.
We accept all major credit cards as well as ACH bank transfers through Time to Pet.
All bookings are made online through our account management app, Time to Pet. Once you create your account, you can request, modify, and manage all services in one place.
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